Description
Caractéristiques

100 nights, no compromise
Try it at home. Not convinced? Returns possible.

10 years of tranquility
For lasting comfort, guaranteed.

Delivery everywhere in Quebec
To offer you a simple and efficient experience, from the factory to your home.
Sizes
Sizes
Twin : 39" x 75" x 8" - 38lb | Full: 54" x 75" x 8" - 52,4lb | Queen: 60" x 80" x 8" - 59,4lb | King: 76" x 80" x 8" - 75,8lb
10-Year Limited Warranty
10-Year Limited Warranty
Houdy mattresses are backed by a 10-year limited warranty that covers manufacturing defects and faulty materials. This warranty applies only to the original purchaser and requires proof of purchase.
What’s Covered
- Manufacturing defects: e.g., a visible indentation of 1 inch (2.54 cm) or more.
- Faulty materials: e.g., a noisy spring or a structural foam issue not caused by misuse.
What’s Not Covered
- Minor sagging: Softening of 5–10% during the first year is considered normal.
- Changes in firmness over time due to regular use.
- Quilting threads and outer fabrics (textile components).
- Stains or mold, unless proven to be a manufacturing defect.
- Improper use or care, including inadequate support (e.g., non-compliant box spring, base without a center support beam).
Terms and Conditions
- The mattress must be used on an appropriate base (box spring or platform bed with central support).
- The warranty is non-transferable.
- If the original receipt is lost, a $25 processing fee will be charged to retrieve the purchase record.
100-Night Trial
100-Night Trial
At Houde, we believe choosing a mattress should be done with total confidence. That’s why we offer a 100-night trial on all Houdy mattresses, starting from the date of delivery.
Return Policy
- Customers must sleep on the mattress for at least 45 nights before requesting a return.
- A return authorization must be obtained from our customer service team before taking any action.
- A fixed return fee of $95 will apply.
- The mattress must be in good condition, free of stains or damage, to qualify for a refund.
- An inspection will be conducted before issuing the refund.